Bradley Survey: Clean Restrooms Drive Repeat Business and Higher Spending

First Impressions Begin within the Restroom

Restroom circumstances can affect buyer selections early within the go to. About 40% of People test a restroom earlier than deciding whether or not to do enterprise at a location.

Clear, well-maintained amenities reinforce belief, whereas poor circumstances can rapidly injury model notion.

“These findings spotlight the significance of consistency,” Dommisse mentioned. “Sustaining clear, practical, and well-stocked restrooms is not only about maintenance—it’s about defending model notion and supporting buyer confidence at each touchpoint.”

Touchless Fixtures Enhance Hygiene and Person Confidence

Touchless know-how continues to achieve traction as a typical function in industrial restrooms.

• Practically 80% of People say touchless fixtures are vital
• An analogous share say they enhance the general expertise
• About 80% specific confidence of their reliability

“Touchless fixtures have develop into an anticipated function in right this moment’s restrooms,” added Dommisse. “They not solely help hygiene, but additionally enhance ease of use and upkeep effectivity—serving to amenities ship a extra constant and dependable expertise.”

Assembly Rising Expectations for Facility Efficiency

Bradley mentioned the findings reinforce a rising expectation for clear, dependable and easy-to-maintain restrooms, making them a key think about buyer satisfaction and long-term enterprise success.

Concerning the Survey

The 2026 Wholesome Handwashing Survey™ polled 1,020 U.S. adults from Jan. 5–16, 2026. Performed yearly since 2009, the survey tracks public attitudes and behaviors associated to handwashing, hygiene and restroom circumstances.

For extra info, go to www.bradleycorp.com/handwashing.