We’re excited to introduce the brand new ConstructConnect assist system! Designed to make discovering solutions simpler and sooner, this upgraded system is full of instruments that will help you get essentially the most out of our merchandise. Whether or not you’re in search of consumer guides, FAQs, coaching supplies, or the newest information, this new replace has all the pieces you want in a single place.
Right here’s a tour of the important thing options that make this assist system your go-to useful resource.
A Smooth New Toolbar for Fast Navigation
On the high of the assistance web site, you’ll discover a brand new toolbar. This useful function allows you to soar straight to vital sections like:
- Incessantly Requested Questions
- Launch Notes for the newest updates
- Coaching Movies for studying ideas and tips
Consider the toolbar as a shortcut to the sections you’ll use most frequently. It’s all about saving you clicks and time.
A Contemporary Touchdown Web page for Simple Looking
Whenever you go to the positioning, you may land on a shiny new homepage. From right here, you may select the precise product you need assistance with. Plus, there are three fundamental choices that span all merchandise:
- Newest Product Information and Releases
- Incessantly Requested Questions
- Accounts and Licenses
The most effective half? The search bar on the touchdown web page allows you to search throughout all product classes. In the event you’re uncertain the place to start out, this function will level you in the appropriate route.
Sensible Search and Organized Content material
The search performance has been upgraded to make discovering what you want even easier. Right here’s the way it works:
In the event you’re viewing a particular part or class, searches will solely present outcomes from that space.
Do it’s essential to broaden your search? Simply click on the “ConstructConnect Assist” button within the high left to go looking your complete web site.
This design makes narrowing down or increasing your outcomes as simple as a single click on.
A Higher Consumer Expertise
Discover Subjects with a New Desk of Contents
Whenever you open a class, you’ll see a Desk of Contents on the right-hand facet. This function helps you simply flick thru associated subjects directly. Whether or not you’re skimming classes or drilling down into particular articles, the desk of contents ensures you by no means really feel misplaced.
Tags and Associated Subjects for Focused Assist
When studying an article, you may discover tags and associated subjects on the right-hand facet. The tags assist you to rapidly discover related articles based mostly on the theme. The associated subjects, curated by the system, information you to different content material you may discover useful. These instruments make sure you at all times have extra assets at your fingertips.
A One-Cease Hub for Key Assets
We’ve centralized key assets so that they’re simple to entry:
Launch Notes
Keep updated with all of our product enhancements! The brand new assist web site includes a assortment of Launch and Reveal Notes in a single spot.
Incessantly Requested Questions
The up to date FAQs by Product part rapidly connects you with solutions to frequent questions. Use tags to filter and slender outcomes for the product you’re troubleshooting.
We’ve additionally included a complete building phrases Glossary underneath FAQs!
Coaching Movies
Do you wish to enhance your expertise? The positioning now includes a library of coaching movies sorted by product. These movies are good for studying new ideas and options at your individual tempo.
Occasions Part
Take a look at our Occasions part to find classroom coaching, webinars, and different upcoming alternatives to boost your product information.
What’s Coming Subsequent?
Although this replace is a game-changer, there’s extra to return! Right here’s what’s on the horizon:
- Documentation for QuoteSoft® to broaden product protection.
- Extra Tagging to make searches and associated subjects extra correct.
- Accessibility enhancements like ALT textual content to make the positioning extra user-friendly.
- Earlier/Subsequent Article hyperlinks for simpler navigation inside associated content material.
Keep tuned for these options and extra as we proceed to evolve the assistance system to raised serve you.
Inform Us What You Suppose!
Your suggestions is vital to us. On the backside of each article, you’ll discover hyperlinks to fee the content material or share it together with your colleagues.
If there’s one thing you’d prefer to see improved, you may electronic mail us at knowledge@constructconnect.com. Please be aware: this electronic mail is for suggestions in regards to the assist system solely—not for help or gross sales inquiries.
We’re assured the brand new ConstructConnect assist system will make getting solutions and studying about our merchandise simpler than ever. Discover the system in the present day and uncover all of the methods it might help you. If in case you have any options, don’t hesitate to succeed in out. We’re right here to be sure you succeed!
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