ServiceTitan Pushes Into Commercial Construction Tech With Atlas AI

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ServiceTitan, a Los Angeles-based building know-how firm greatest recognized for its cloud platform for specialty contractors, used its Pantheon 2025 person convention to debut Atlas, a brand new AI-driven system designed to automate essential challenge administration and monetary duties.

The launch underscores the corporate’s transfer into business and infrastructure building, with instruments geared toward streamlining multi-project workflows.

Based in 2012 by Vahe Kuzoyan and Ara Mahdessian, ServiceTitan grew from a distinct segment supplier for small specialty outlets into one of many fastest-growing building tech corporations within the U.S.

Backed by greater than $1 billion in enterprise funding, it went public on Nasdaq (TTAN) in December 2024. Its platform now helps tens of hundreds of contractors dealing with scheduling, dispatch, invoicing and buyer communication.

The Sept. 17–19 Anaheim occasion drew greater than 4,000 attendees. Executives stated Atlas can adapt to particular person enterprise contexts and carry out duties starting from working studies and dispatching technicians to producing RFIs and filling each day logs.

The corporate known as it a “co-pilot” for contractors, constructed to tackle administrative and compliance burdens that decelerate supply of large-scale work.

A reporter from Roofing Contractor, ENR’s sister publication, famous new options together with a real-time Undertaking P&L dashboard, a three-way match device for vendor payments that ServiceTitan says automates as much as 90% of invoices, and a International Undertaking Backlog view displaying labor demand and capability.

ServiceTitan additionally highlighted spec-based estimating that feeds instantly into procurement programs, measurement integrations that auto-populate subject varieties, and reporting dashboards to trace efficiency throughout all challenge contact factors.

For corporations managing a number of phases or simultaneous tasks, the platform now consists of Undertaking Teams, Undertaking Templates and a Dad or mum Tasks characteristic, enabling contractors to arrange associated work below a single header and monitor portfolio-wide progress.

These capabilities are supposed to offer infrastructure contractors a clearer view of prices, assets and schedules throughout complicated packages.

The tech firm has additionally constructed out business monetary instruments equivalent to job costing, progress billing and accounts receivable administration. The agency says long-term customers report a 2% enhance in internet revenue margins, funds collected 12 days quicker on common and eight% extra tasks delivered on time.

“Instantly, I can pull a WIP report and see each challenge stay right now—what billing appears like, how a lot we billed on gear, how a lot we used on labor,” stated John Hurst, president of Interstate AC.

Longtime customers famous Pantheon’s progress. “I’ve been to virtually each Pantheon for the reason that early days, and it simply retains getting greater and higher,” stated Renee Lenox, enterprise operations supervisor at Service Specialties Inc.

ServiceTitan stated practically 2,000 contractors on its platform had at the very least one $1-million income month up to now yr, with 137 reporting a $1-million day. Classes additionally addressed margin pressures tied to estimating accuracy.

“In the event you’re nonetheless utilizing outdated price multipliers in your estimates, you’re already dropping margin. Actual-time information is essential,” stated Sue Diamond, a ServiceTitan options supply supervisor.

The corporate has additionally partnered with main suppliers to embed catalogs, pricing and ordering instruments. A 2024 cope with SRS Distribution, a subsidiary of The Dwelling Depot, built-in real-time product information for estimates.

An settlement with ABC Supply. added stay pricing and “estimate-to-order” workflows for its 900 branches, whereas a partnership with Ferguson Enterprises connects plumbing, HVAC and PVF provide to ServiceTitan’s platform.

By positioning Atlas to handle invoicing, change orders, estimating and challenge planning, ServiceTitan is coming into territory lengthy dominated by Procore, Autodesk and Trimble.

For giant-scale contractors and house owners, subcontractor adoption of Atlas might instantly have an effect on challenge reporting, billing cycles and upstream danger allocation.

“AI isn’t going to exchange contractors, however it would completely rework how they function,” stated Mahdessian, ServiceTitan co-founder and CEO. “Enterprise house owners who adapt and embrace this new actuality will thrive, whereas those that don’t will likely be left behind.”

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